At Terroir Global Exports, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Company name
- Business inquiry details
This information is collected when you:
- Fill out contact or inquiry forms
- Communicate with us via email
- Engage in business discussions or partnerships
b. Non-Personal Information
- IP address
- Browser type
- Device information
- Pages visited and usage data
This data is collected automatically to help improve our website performance and user experience.
2. How We Use Your Information
We use the information collected to:
- Respond to inquiries and business requests
- Provide services and communicate updates
- Process transactions and export documentation
- Improve website functionality and content
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
3. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
- Enhance user experience
- Analyze website traffic
- Improve site functionality
You may choose to disable cookies through your browser settings, though this may affect certain site features.
4. Information Sharing and Disclosure
We may share your information only when:
- Required by law or regulatory authorities
- Necessary to complete business transactions (e.g., logistics partners, regulatory agencies)
- Protecting our legal rights or preventing fraud
All third parties are expected to maintain confidentiality and data security.
5. Data Protection and Security
We implement reasonable technical and organizational measures to protect your personal information from:
- Unauthorized access
- Loss or misuse
- Disclosure or alteration
However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill business and contractual obligations
- Meet legal and regulatory requirements
When no longer required, data is securely deleted or anonymized.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or update of inaccurate information
- Request deletion of your data, subject to legal obligations
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. Terroir Global Exports is not responsible for the privacy practices or content of external sites.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.